This module introduces change management as a critical component of successful project delivery. Rather than treating change as a one-time announcement, the module presents it as a structured, ongoing process that helps organizations navigate uncertainty, reduce disruption, and strengthen team resilience. Learners explore how project and program managers can lead people through transition by combining communication, stakeholder engagement, training, risk management, and reinforcement strategies. The module also emphasizes that successful change management is not only about implementing systems or processes, but about supporting people to adopt and sustain new ways of working.